Below you will find some helpful tips to assist you if you need to make claim on your UK car insurance in the unfortunate event of having an accident.

Injury

Initially in the first few minutes after a car accident it needs to be established whether anyone is injured in both, your car or, any of the other cars that may have been involved. If somebody is hurt then an ambulance needs to be called for medical assistance at the scene. When it comes to making your accident claim you may have to include any details of the medical assistance required on the medical report.

Notify the Police

This depends on the severity of the incident but you may need to call the police.

24-Hour Assistance

Everyone is obliged, by law, to carry their car insurance documents in their car and there will be a 24-hour contact number on the certificate for you to ring should you be involved in an accident. It is advisable to ring the number and you will then be recommended the best course of action. In the UK there are many different levels of car insurance from third party to fully comprehensive, so the advice that you receive will be based on the cover that you have for your car, by the company that you have policy with, as they can vary slightly.

You must remember when you speak to your insurance company that you ask them for an accident report form. On the whole, the accident report form is largely straight-forward and quite easy to understand, but if you read through it and find it is confusing then ring your insurer and talk through anything that you don’t understand before you fill in and submit the form.

Evidence is always helpful in the event of an Accident

Once you have informed your insurers of the accident it is always a good idea to see if you can collect any evidence. If anyone witnessed the accident take their name and address or take some photographs, even if it is with a mobile phone.

Car Repairs

Any costs incurred for repairs to your vehicle are payable by you unless you have made other arrangements with your insurance company previously. For that reason, it is not recommended to take your car after the accident, to any garage and get it mended as your insurer may not agree to pay for the work that is done. It would far safer to ring up your insurance company and ask them if there is anywhere in particular that they would like you to take the car to have the repair work done.

Keep all Receipts For any Work done

If you want to make a claim but are doubtful that you will be recompensed still always keep any receipts for all the work that is done – this is imperative. Always remember that if you don’t have any record whatsoever of any costs that you don’t stand any chance of reimbursement.

Michael Challiner
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